Webinar: Making Customer Experience (CX) a Competitive Differentiator

Overview

It’s no secret that customer experience has never been so crucial. Today’s customers are more likely than ever to abandon a brand after a bad experience, but excellent service can earn their loyalty for life — and it all starts at the contact center. In this NICE inContact webinar, experts take part in an interactive discussion that will help you elevate your contact center and the customer experience.