Latest news:
- NICE inContact Teams Up with Zoom for an Integrated Cloud Communications Platform
- Unprecedented Number of New State and Federal Agencies Chose NICE CXone in the Last Two Weeks, as They Scale to Meet Accelerating Demand from Citizens
- NICE inContact and RingCentral Announce Joint Offering Helping Organizations Transition Employees to Work from Home Rapidly and at No Cost
- NICE Launches CXone@home to Enable Immediate Contact Center Transition to Work-From-Home in Response to COVID-19
- NICE inContact Provides Customers New Enhanced Customer Service and Business Continuity Capabilities During COVID-19 Outbreak
We make it easy for contact centres totransform one-on-one experiences.
Unify omnichannel routing and workforce optimisation with the agility of the cloud.
Achieve your customer experience goals with cost-effective scalability and reliability.
Turn your customer experience into a competitive advantage with an advanced all-in-one customer interaction solution.
What Our Customers Say
See how Sunrun’s 125 agents use Salesforce and CXone integration to provide customers seamless omnichannel experiences.
SeaWorld’s 150-300 agents enhance guest journeys with NICE inContact CXone.
See how.
See how Honeywell and its 4,000 agents use customer experience excellence as the catalyst for business transformation.
Power your customer experience goals with NICE inContact CXone
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The global leader in cloud contact centre software. But don’t take our word for it. Take theirs.
Named a visionary
NICE inContact First-time Visionary in 2019 Gartner Magic Quadrant for Contact Center as a Service, Western Europe
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Highest possible scores in 23 of 32 criteria
The Forrester Wave™: Cloud Contact Centres, Q3 2018
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#1 overall leader above 12 other cloud contact centre providers
2018 Ventana Contact Centre in the Cloud Value Index
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Achieved the highest overall position for ability to execute
Named a visionary
NICE inContact First-time Visionary in 2019 Gartner Magic Quadrant for Contact Center as a Service, Western Europe
Get the Report
Highest possible scores in 23 of 32 criteria
Highest possible scores in 23 of 32 criteria
The Forrester Wave™: Cloud Contact Centres, Q3 2018
Get the Report
#1 overall leader
#1 overall leader above 12 other cloud contact centre providers
2018 Ventana Contact Centre in the Cloud Value Index
Get the Report