inContact is recognized for exhibiting excellence in customer engagement industry
SALT LAKE CITY – April 28, 2016 – inContact, Inc., the leading provider of cloud contact center software and agent optimization tools, today announced that global non-profit organization, Professional Association for Customer Engagement (PACE), named inContact as 2016 Vendor of Excellence winner.
At the PACE
Convention & Expo Awards Luncheon on April 5, 2016, inContact was recognized and acknowledged for exhibiting excellence and making the biggest impact in the customer engagement industry. inContact was selected for demonstrating high-involvement in the chapters, PACE national events, community service, philanthropy and a corporate commitment to serving the needs of and promoting the industry.
“It is an honor to be named 2016 Vendor of Excellence by PACE,” noted Paul Jarman, CEO at inContact. “Every day, we strive to make a difference in the contact center industry by helping our customers meet their service goals through superior customer experiences.”
inContact makes it easy for contact centers to empower their agents, amaze their customers and reach their performance goals—all from the flexibility and reliability of the cloud. Through a powerful combination of technology, people and partners, inContact helps organizations transform their customer experience into a business-driving competitive advantage.
inContact is the cloud contact center software leader, with the most complete, easiest and most reliable solution to help organizations achieve their customer experience goals. inContact continuously innovates in the cloud and is the only provider to offer a complete solution that includes the customer interaction cloud, an expert service model and the broadest partner ecosystem. Recognized as a market leader by Gartner, IDC, Frost & Sullivan, Ovum and DMG, inContact supports over 6 billion interactions per year for enterprise, midmarket, government organizations and business process outsourcers (BPOs) who operate in multiple divisions, locations and global regions. To learn more, visit www.incontact.com
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