Office Space

Small Business Packages

Grow your small business faster. NICE inContact small business packages can help you create more profitable customer relationships and lower acquisition and service costs by delivering flawless customer experiences with every interaction.

Small business packages grow with you and forever eliminate maintenance and expensive upgrades. Each package delivers the convenience of fully integrated, cloud native contact center applications on a security-certified and SLA guaranteed platform – all backed by customer service teams dedicated to your success.


Simple and Affordable. Choose the Package That's Just Right for You.

Small Business Packages

NICE inContact CXone

Call Center

Contact Center Core

Contact Center Advanced

Contact Center Complete







Integrated Softphone

Audio Recording Pro

Chat and Email


Screen Recording Pro


Workforce Management Pro


Quality Management Analytics Pro


inView Performance Management and Gamification


Interaction Analytics Pro


Feedback Management


Grow your small business faster!