Reliability when you need it most.
Downtime isn’t an option. That’s why NICE inContact comes with a uptime guarantee of 99.99% and the ability to quickly switch your call center operations.
“Our favorite thing about NICE inContact's cloud-based workforce management solutions, first and foremost, is the stability and consistency. We are 24/7 and the disaster hotline for LA County."
Amy Latzer, Chief Operating Officer, 211 LA County