NICE inContact CXone Packages for Salesforce
Simple and Affordable. Choose the Package That's Just Right for You.
CXone Packages | ||||
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NICE inContact CXone | Contact Center | |||
Core | Essential | Advanced | Complete | |
Cloud native platform | ||||
Work from home | ||||
Quality Optimized Voice Service With 3 Ports per agent | ||||
Softphone | ||||
Call Recording with 5GB Storage |
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CXone Agent for the CRM of your choice* |
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Integrated Omnichannel ACD/IVR |
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Integrated Predictive Dialer | ||||
Visual IVR Studio Designer |
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Contact Center Dashboard And Reporting | ||||
Quality management | ||||
Workforce management | ||||
Performance management Reporting | ||||
Customer surveys | ||||
Interaction analytics |
* Salesforce, Oracle Service Cloud, ServiceNow, Microsoft Dynamics, and Zendesk