NICE inContact CXone Packages for Salesforce
Simple and Affordable. Choose the Package That's Just Right for You.
| CXone Packages | ||||
|---|---|---|---|---|
| NICE inContact CXone | Contact Center | |||
| Core | Essential | Advanced | Complete | |
| Cloud native platform | ||||
| Work from home | ||||
| Quality Optimized Voice Service With 3 Ports per agent | ||||
| Softphone | ||||
| Call Recording with 5GB Storage |
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| CXone Agent for the CRM of your choice* |
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| Integrated Omnichannel ACD/IVR |
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| Integrated Predictive Dialer | ||||
| Visual IVR Studio Designer |
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| Contact Center Dashboard And Reporting | ||||
| Quality management | ||||
| Workforce management | ||||
| Performance management Reporting | ||||
| Customer surveys | ||||
| Interaction analytics | ||||
* Salesforce, Oracle Service Cloud, ServiceNow, Microsoft Dynamics, and Zendesk