NICE inContact CXone Packages for Salesforce

Simple and Affordable. Choose the Package That's Just Right for You.

CXone Packages
NICE inContact CXone Contact Center
Core Essential Advanced Complete
Cloud native platform
Work from home
Quality Optimized Voice Service With 3 Ports per agent
Softphone
Call Recording with 5GB Storage
CXone Agent for the CRM of your choice*
Integrated Omnichannel ACD/IVR
Integrated Predictive Dialer
Visual IVR Studio Designer
Contact Center Dashboard And Reporting
Quality management 
Workforce management
Performance management Reporting
Customer surveys
Interaction analytics

* Salesforce, Oracle Service Cloud, ServiceNow, Microsoft Dynamics, and Zendesk