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With NICE inContact CXone, you get a support center that grows with you and never goes out of date. You’ll always be on the most recent version of our software – updates are free as are the continuously-flowing new service features. Give your customers a world-class support experience each and every time.
Give callers a world-class support experience
Support multiple channels (voice, email, chat)
Virtual queuing and web click-to-call
CRM integration and flexible IVR configuration