Featured Awards

NICE CXone named a Leader in 2021 Gartner Magic Quadrant™ for Contact Centre as a Service

NICE CXone has been named a Leader for the seventh consecutive year and is the only Leader in both CCaaS and WEM reports…

Ventana Research 2021 Contact Centre in the Cloud Value Index

“The race to expand and enhance capabilities is highly competitive among all the vendors. NICE CXone led the industry in Capabilities in the 2021 Ventana Research Contact Centre in the Cloud Value Index, achieving strong results thanks to its rich combination of interaction handling, analytics and agent management tools.” Keith Dawson, VP & Research Director of Ventana Research

NICE CXone named a Leader in the Forrester Wave™: Contact-Centre-as-a-Service (CCAAS) providers, Q3 2020

CXone is top ranked in “current offering” and “strategy” categories and earns highest possible score in “market presence.”

Awards
NICE INCONTACT RECEIVED THE HIGHEST SCORES IN FOUR OF FIVE USE CASES IN GARTNER'S CRITICAL CAPABILITIES
Gartner’s latest report can assist in your plans for selecting a cloud contact center solution.
NICE INCONTACT WINS 2018 CONTACT CENTER TECHNOLOGY AWARD FROM CUSTOMER MAGAZINE
CXone is recognized for innovating customer service technology and improving the customer experience.
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NICE INCONTACT NAMED A LEADER IN 2018 GARTNER MAGIC QUADRANT FOR CONTACT CENTER AS A SERVICE, NORTH AMERICA
NICE inContact achieves the highest overall position for our ability to execute as a recognized leader for the fourth consecutive year.
NICE INCONTACT CXONE WINS 2018 STRATUS AWARD FOR CLOUD COMPUTING IN ENTERPRISE SOFTWARE AS A SERVICE
The Stratus Awards recognize companies innovating in the cloud and providing offerings that are truly differentiated in the market.
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NICE INCONTACT RECOGNIZED IN 2018 SHATTER LIST FOR ACTIVELY WORKING TO BREAK TECHNOLOGY’S GLASS CEILING
NICE inContact chosen for promoting and driving diversity inclusion and measures helping transform technology culture.
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NICE INCONTACT CXONE NAMED BEST NEW TECHNOLOGY SOLUTION BY ICMI GLOBAL CONTACT CENTER AWARDS
NICE inContact recognized for its commitment to improving the customer experience and providing a platform for leadership, vision, innovation and strategic accomplishments within the industry.
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NICE INCONTACT CXONE RANKS FIRST IN 2018 CONTACT CENTER IN THE CLOUD REPORT FROM VENTANA RESEARCH
NICE inContact CXone achieved a top three rating in six out of seven evaluation categories – more than any other product in the Cloud Value Index, earning the #1 overall ranking in the Value Index.
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NICE INCONTACT CXONE HONORED AS GOLD STEVIE® AWARD WINNER IN 2018 AMERICAN BUSINESS AWARDS®
Judges comments included: “Best use of empirical data and customer testimonials I've seen so far.” “Great product, well-written nomination. Thanks for providing customer materials that demonstrate how they benefit from the product.”
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NICE AND NICE INCONTACT TAKE TOP 3 CATEGORIES IN CRM SERVICE LEADER AWARDS
NICE and NICE inContact sweep the CRM Service Leader Awards winning in Contact Center Infrastructure, Workforce Optimization and Analytics.
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