Through a powerful combination of our technology, people and partners, we help organizations transform their customer experience into a business-driving competitive advantage. We make it easy for contact centers to win every customer interaction, deliver great customer experiences, and achieve their business goals—all from the flexibility and reliability of the cloud.
Recognized as a market leader by Gartner, Ventana, Ovum, Frost and DMG, NICE inContact supports over 275,000 contact center agents in enterprise, midmarket, government organizations and business process outsourcers (BPOs) who operate in multiple divisions, locations and global regions.
What Our Customers Say
“Our business has grown dramatically since we switched to NICE inContact.”
Frontline Call Center
“NICE inContact makes you more efficient — your calls get answered faster and it’s the best bang for your buck.”
211 San Diego
"Moving to the cloud gave me some real advantages over competitors with speed and flexibility."