Webinar: UK CX mega trends for 2021

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Watch the replay to hear Steve Morrell, Principal Analyst at Contact Babel, and Gregg Widdowson, Director of Sales Engineering, NICE inContact, as they discuss the CX mega trends for 2021, including Cloud, Omnichannel, AI & Automation, punctuated with insights and key findings from the latest UK CX Decision Makers’ Guide 2020-21.