CXone Solutions Help TruGreen Contact Centers Provide Seamless CX

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Overview

TruGreen’s customer service demands are formidable, but CXone has proven up to the challenge. With CXone, TruGreen is meeting its seasonal scheduling and forecasting needs with ease and is saving time and money by using CXone APIs. Customer satisfaction is up, too: They can now make self-service payments and are happy to receive TruGreen’s personalized pre-lawn service calls through CXone Personal Connection.