Overview
Outbound technology hasn’t changed much since it’s introduction more that a decade ago with traditional dialers. A multitude of rules are applied to assure an agent is connected to a live person instead of voicemail or a busy signal.
Outbound technology hasn’t changed much since it’s introduction more that a decade ago with traditional dialers. A multitude of rules are applied to assure an agent is connected to a live person instead of voicemail or a busy signal.
