MAX (My Agent eXperience) datasheet


MAX (My Agent eXperience) is a revolutionary new cloud contact center agent interface, now available to inContact customers. Based on exhaustive research with agents and supervisors in live contact center environments, MAX was designed to be a simpler, more efficient, and more engaging way for agents to positively interact with customers.

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Hoveround customer story

See how Hoveround takes a fine-tuned, customized approach to all their different types of leads.