CXone Cloud Contact Centre Software for Small Business

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Overview

NICE inContact CXone, the world’s #1 cloud customer experience platform, transforms your call centre software – empowering exceptional agent and customer experiences: every channel, every time. CXone is the first and only platform unifying best-in-class Omnichannel Routing, Analytics, Workforce Engagement, Automation and Artificial Intelligence—all built on an Open Cloud Foundation.

CXone is built to fit and accelerate every stage of your growth. Deploy it once and then add more CXone solutions that work seamlessly together to take your business to the next level.