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Contact Centre AI as Explained by Pop Culture


Most of the time AI is as comprehensible as R2D2’s, “Beep Bloop Blop Bleep Boops.” Can anyone explain AI and how it works—like really?

But what if learning Contact Centre AI were as engaging as “Blade Runner”? If understanding how it works could be less painless than how its portrayed in “2001: A Space Odyssey”? And, what if understanding AI could make you feel as empowered as the Terminator? It can.

Download the eBook to learn how AI works through pop culture and movie examples of AI.

Just like in The Terminator, “Come with me if you want to learn:”

  • What is AI—and what isn’t it? What can AI do?
  • Learn how AI makes computers talk conversationally, understand and learn
  • Get a grasp on concepts like machine learning and natural language processing
  • Learn what the movies get right (and wrong) about Contact Centre AI
  • Plus, see if you can identify all the iconic references!

Download the eBook now! Popcorn not included.

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Revolutionise your contact centre with these AI best practices

Ready to transform your contact centre with game-changing AI? The exerts at Aberdeen are here to help. Use the tips and best practices in their latest eBook to increase CSAT, achiever faster resolution, and improve employee engagement at your contact centre—all thanks to AI.

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Inner circle guide to AI, chatbots & more

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Effortless service, happier customers